FREE RING RESIZING SERVICES

For all Moi Moi rings, we offer free resizing!

You will receive one complimentary resize of your Moi Moi ring within one year of purchase.

Free Ring Resizing Policy

At Moi Moi Fine Jewellery, we want to ensure you love your ring and that it fits perfectly. That’s why we offer a free ring resizing service under the following conditions:

  1. Free Resizing Offer:
    • You can get your ring resized once for free within the first 12 months after purchase.
    • This offer covers resizing up to 2 sizes up or down from the original size if the design permits, and if the ring is 6mm wide or less.
    • Custom-made rings also come with one free resizing within the first 12 months.
  2. What’s Not Included:
    • Tension rings, eternity rings, and rings with stones all around the band can’t be resized. Additionally, some men’s rings with engraving or two-toned cannot be resized. These will need to be re-made at your cost, so please choose carefully.
    • Rings made from titanium and zirconium can’t be resized due to their hardness.
    • If your ring needs resizing by more than 2 sizes, it may incur extra costs or require to be re-made completely, depending on the design.
    • Weather and times of day affect finger size fluctuation, so ½ sizes are not recommended for resizing rings thinner than 3mm wide.
  3. How It Works:
    • You’ll need to cover the shipping costs to send your ring to us and for us to send it back to you.
    • If resizing affects any engraving, there will be a $70 re-engraving fee.
    • Any additional resizing after your first free one will start at $180. The exact cost depends on the resizing needed and if rhodium plating is required for white gold rings.
  4. Important Notes:
    • Resizing your ring at an unauthorised jeweller will void your lifetime warranty.
    • Moi Moi Fine Jewellery cannot be held responsible for any issues, including loose accent stones, that may arise from resizing rings with very fine diamond accents on the bands by more than 3 sizes.
    • We recommend double-checking your ring size before making your purchase to avoid any issues. · For more details or to start a resizing request, contact the Sydney store at info@moimoi.com.au or a call at 02 88 599 599 and you can contact the Melbourne store at melb@moimoi.com.au or call at 03 7032 7777.

Find your size with a Free Ring Sizer

If you are unsure of your ring size, we would be delighted to post you a free ring sizer. It is easy to use and provides an accurate measurement of your ring size.

  1. Follow the easy instructions on the ring sizer to form a ring shape.
  2. Slip on the ring sizer and adjust to give a comfortable fit.
  3. Check that it slips back over the knuckle.

Your ring size will be shown by the arrow on the ring sizer.

Fingers can slightly swell and shrink throughout the day, so we recommend measuring your ring size at different times to find your accurate ring size.

Request your Free Ring Sizer

*Australian customers only

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How do you find out your ring size at home?

If you are in Sydney, we encourage you to come into the shop for an exact fit. Alternatively, visit a local and friendly jeweller and ask if they would size your finger for you. If you are unable to go into a jeweller to check your ring size, then we are delighted to send you a ‘Do-it-yourself’ Ring Sizer Gauge, absolutely free. It is easy to use and very accurate.

How do I get my girlfriend's ring size?

We are experts at estimating sizes whilst keeping your surprise secret!  We can send you a free ring sizer and this can be measured against one of her existing rings, you can send us photos of her hand and if we need to make an adjustment you’ll be happy to know we offer one complimentary ring size in the first 12 months.