Order Status

Stay updated on your jewellery order with our easy-to-use tracking system.
Enter your order number found on your Order Confirmation email to get updates on the status of your purchase.
Whether you’re anticipating a new addition to your collection or awaiting a service, we make it simple to see the status of your order every step of the way.

Jewellery Collection

If you’ve received an email notification that your jewellery is ready, you can choose to pick it up at one of our stores, or have it dispatched to you.
Simply reply to your notification email to arrange the dispatch or use our booking system below to schedule a pick-up in-store.
Book a 15 minute pick-up appointment here and enjoy your new jewellery at your earliest convenience.

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Sydney Store

Book a pick up for Sydney

Melbourne Store

Book a pick up for Melbourne