FREE SHIPPING & POSTAGE
Free Shipping to Australian customers
All our Australian customers will receive free shipping for all jewellery orders!
Any loose stones under $500 will incur a $20 postage fee.
Postage within Australian is via Australia Post Express Post and will require signature upon receipt.
(1 business day for metropolitan areas*)
Free Shipping to all International Customers over $500.
All our International customers receive free shipping for jewellery and loose stone orders AUD$500 and over.
Orders under $500 will incur a $100 Fedex fee.
Shipping to customers outside Australia is via FedEx International Priority and will require signature upon receipt.
(within 2 weeks*)
Taxes and Duties
All international purchases are exempt from Australian GST however taxes and duties may be payable in your own country. You are responsible for any customs processes, taxes and import duties; please check with your local customs office for information.
Delivery and Insurance
Your order is insured by us so that it will arrive safely and promptly. Please ensure someone will be available to sign for the package at the delivery address. If no one is available to sign for the package, you may be required to collect your Express post package and sign at your local post office (if in Australia), or arrange another time with your local Fedex office (if outside Australia).
You accept full responsibility, if you have given authority to leave goods without a signature.
*The delivery times above are to be used as a guideline only. We cannot take responsibility for delayed deliveries.
Any other service (such as courier) can be arranged at a fee. Please contact us for details.